Fledglings strives to deliver products as quickly as possible, usually within 2 weeks, we will contact you if delivery is likely to exceed 28 days from receipt of your order (or receipt of payment where this is requested in advance). Please let us know if you require an item by a particular date.
Goods are despatched by Royal Mail and typically take 3 to 5 days to reach you after they are despatched.
All deliveries will be made to you at the address specified by you at the time of order. Postage and packaging is free on all orders despatched within the UK. For orders outside the UK please contact us for details. Goods remain the property of Fledglings until full payment, including postage & packaging charges.
How long does delivery normally take?
If the item you order is in stock it will usually be sent to you the same week. If the item is not in stock we will order it in for you and it will be sent within 28 days (but typically around 2 weeks). If we cannot send you your order within 28 days we will contact you. Please let us know if your item is required by a particular date and we will try our best to accommodate that. If it is your first order please allow time for payment to be received before we despatch your order.
Can you despatch outside the UK?
We are only able to despatch goods from our eShop to the United Kingdom and Northern Ireland. We are able to process orders for the Republic of Ireland and the rest of Europe. Please contact us directly via email or phone.
How will my order be despatched?
Your order will be sent by Royal Mail packet post, second-class, to your address or an alternative delivery address if you supply us with one. Larger items may be despatched directly from the manufacturer.
Where is my order?
If you have not received your order within a couple of weeks, please contact us and we can let you know how your order is progressing.