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Before you do, remember, we are a not for profit CIC. Another store may be slightly cheaper, but every penny spent with us helps children with disabilities.
A practical undated parent carer planner designed to keep appointments, health information, paperwork, contacts, milestones and SEND records organised in one place.
VAT: Our prices are primarily displayed without VAT (Value Added Tax), as many of our customers qualify for VAT exemption due to disability. To benefit from this, simply complete a VAT exemption form, and we will refund the VAT on your first order. For future purchases, please create an account so we can update your account to VAT exempt status, ensuring that VAT will no longer be applied at checkout. If you are not eligible for exemption, VAT will automatically be added during checkout.Please note: that some products are VAT exempt by default.
Please Note: These products are sold with their intended purpose as described. We cannot be held responsible for any misuse of items where physical force has been used to damage the product or where it had been used in a manner that it was not designed for. If in doubt of its suitability, please get in touch.
The Fledglings Parent Carer Planner is a practical way for families and carers of disabled children and children with additional needs to keep important information together in one easy-to-use place.
From hospital appointments and medication changes to school attendance, EHCP information and important contacts, the planner has been designed around the paperwork and information that can quickly build up when caring for a child with additional needs.
Unlike a traditional diary, the planner includes a perpetual, undated calendar, so it can be started at any point in the year. This makes it particularly useful for families who may receive a diagnosis, begin an assessment or referral process, or simply decide they need a better way to organise information part-way through the year.
The monthly calendar pages are also presented in a landscape format, giving families more room to write appointments, reminders and notes.
The original concept was created by Sarah, a parent carer who worked with Fledglings, drawing on her own experience of managing appointments, meetings and records for her child. Fledglings has since developed and updated the planner while keeping that parent-carer experience at the heart of the design.
The Parent Carer Planner is designed for parents, carers and families supporting disabled children and young people or those with additional needs. It may be particularly useful for families managing multiple health, education or therapy appointments, going through assessment or diagnosis, working through the EHCP process, or gathering information for benefit forms and reviews.
Because the calendar is undated, it can be started whenever it is needed rather than being tied to a particular calendar year.
The Parent Carer Planner is designed for parents, carers and families supporting disabled children and young people or those with additional needs. It may be particularly useful for families managing multiple health, education or therapy appointments, going through assessment or diagnosis, working through the EHCP process, or gathering information for benefit forms and reviews.
If there are any supporting files or resources, they will be listed below.
Fledglings currently ships within the United Kingdom (including the Isle of Man and Channel Islands) only. For international orders, please email us at enquiries@fledglings.org.uk as we may be able to arrange shipping offline.
Shipping costs are calculated at checkout.
If your order includes items from more than one supplier, an additional charge may apply to contribute towards shipping costs. This allows us to keep product prices as low as possible rather than building delivery costs into every item.
DPD £5.49 + VAT
Once dispatched, you will receive tracking details directly from DPD.
Due to significantly higher courier charges to certain areas, we continue to use Royal Mail Tracked 48 for deliveries to the following postcode ranges:
Where delivery surcharges apply from suppliers or couriers, these will be reflected at checkout.
Items supplied directly from some of our suppliers may use different couriers and delivery timescales. Please check the “Shipping Information” section on the individual product page before ordering.
Some suppliers may not deliver large items to certain postcodes. If an additional charge applies, we will contact you before processing the order.
We may be able to ship some items internationally. Standard shipping for small parcels to EU countries is typically between £15–£20.
Please note: Customs duties or import fees may be charged on arrival. These vary by country and are beyond our control. We recommend checking with your local customs office before ordering.
If you require a shipping quote for larger parcels or delivery to non-EU countries, please contact us for assistance.
If you would like your order sent via a tracked and insured service (recommended for valuable or time-sensitive items), please email enquiries@fledglings.org.uk or call us on 0203 319 9772.
Items in stock are usually dispatched within 2 working days of order processing and delivered to the address provided. Goods remain the property of Fledglings until full payment is received.
Some products are shipped directly from our suppliers. Where this applies, it will be clearly shown under the ‘Shipping Information’ section of the product listing. Contact us if you need more details.
If you change your mind or are unhappy with your order, you may return items within 21 days of receipt. Please allow up to 10 working days for processing. Items must be in new condition with original packaging and tags intact. If swim or underwear the sanitary seal MUST be in situ.
To arrange a return, sign in to the website with your email, then from your orders page select the item to return.
Important Notes:
If an item is returned in a condition unsuitable for resale (for example used, damaged, missing packaging or unhygienic), we cannot provide a full refund.
In such cases, you will be given two options:
If the item is from our own warehouse, we may issue a partial refund at our discretion based on the condition of the item. If the item is from one of our suppliers, we will liaise with them on your behalf.
Once your return has been received and inspected, you will be notified by email of the approval or rejection of your refund.
As a not for profit CIC, we kindly ask that customers cover the cost of return postage. Every purchase supports Contact, the national charity for families with disabled children.
Thank you for shopping with us – your support is greatly appreciated.
My second year buying the planner, having upgraded to the ring binder version from spiral bound. I love how comprehensive it is and keeps all the info I need accessible with plenty of space for meeting notes. Ideally I'd love the monthly calendar to be a bit bigger, or possibly just a vertical list of dates rather than boxes so I can fit all the times and appt info in. Will definitely be adding future year inserts though. Love it!
Thank you so much for your lovely review! We're thrilled to hear you’re enjoying the ring binder version and finding it so useful. 😊 Your feedback on the monthly calendar is really helpful—we’ll definitely consider this for future updates. Delighted to know you’ll be adding future inserts!
We have already started to use the planner and have made small adaptations to make it work just how we need. Would recommend for anyone who needs to keep everything in one handy, easy grab place
Thank you so much for your review! We’re delighted to hear the planner is working well for you, and it’s great that you’ve been able to adapt it to suit your needs. 😊 It’s wonderful to know it’s helping keep everything in one place. Sarah - Fledglings
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