Request a Quote (via your basket)

The quickest way to get a formal quote is to build your basket on our website and choose Get a Quote instead of paying. This keeps all your sizes, variants and quantities accurate, and lets us confirm stock and lead times.

How it works (on the website)

1. Add items to your basket: open each product, choose the size/variant, then select Add to basket.
2. Open your basket: review quantities. If you need alternatives for any item, add a short note if a notes box is available.
3. Select “Get a Quote”: in the basket/checkout, choose Get a Quote (or Request a Quote) rather than paying.
4. Enter your details: organisation, contact name, email, phone, billing/delivery addresses, and any access or delivery constraints.
5. Submit: we’ll prepare a formal quote showing itemised pricing (incl. VAT where applicable), availability and delivery from £4.99.

What to include (helps us quote faster)

• Organisation: school/NHS/charity/CIC/business
• Deadline: the date you ideally need delivery by
• Substitutions: tell us if like-for-like alternatives are acceptable
• Environment notes: wipe-clean required, shared spaces, no mains power, etc.
• Access: delivery hours, parking, lift/stairs, reception procedures

After you submit

• Availability check: we confirm stock and lead times; made-to-order items are clearly flagged
• Alternatives: if anything is discontinued or delayed, we’ll suggest like-for-like options
• Pricing: itemised, with VAT status shown; any multi-buy savings are noted where relevant
• Shipping: UK delivery from £4.99 (bulky/multi-box shipments quoted precisely)
• Validity: the quote will state a validity period (stock subject to change)

Troubleshooting

• Can’t see “Get a Quote”? Refresh the basket and check you have at least one item. If it still isn’t visible, use the email fallback below.
• Mixed orders (some buy now, some quote)? Put everything in the basket and request a quote; tell us which lines you may purchase immediately and we can split if needed.
• Large/special items: Add them to the basket and use “Get a Quote”. Mention access limits (door widths, stairs) so we can advise safely.
• VAT relief queries: Add a note in the basket; we’ll advise which items may qualify.

Email fallback (if the site option isn’t available)

Email enquiries@fledglings.org.uk with the template below and links to the products.

Subject: Quote request – [Organisation]

Organisation:
Contact name & role:
Email & phone:
Billing address:
Delivery address:
Required by (date):
Substitutions allowed? (Yes/No):
Notes (environment/access/wipe-clean etc.):

Items (add lines as needed):
1) URL/SKU: __________________  Variant/Size: ______  Qty: __
2) URL/SKU: __________________  Variant/Size: ______  Qty: __
3) URL/SKU: __________________  Variant/Size: ______  Qty: __

Purchase Orders & payment

• We accept Purchase Orders from schools, NHS, councils and charities
• Payment options include card and bank transfer (details on the quote/pro forma)

Delivery

• Tracked UK delivery from £4.99; split shipments used where this speeds things up
• Bespoke or made-to-order items may have longer lead times and different return terms (we’ll flag these)

Privacy

We’ll only use your details to prepare your quote and, if you proceed, to fulfil your order. For more information, see our privacy information in the site footer.

Need help?

If you have questions about products or substitutions before you build your basket, email enquiries@fledglings.org.uk. We’re happy to suggest options that fit your budget and setting.

Support our work

Donate to Fledglings to help us keep advice free and prices fair.